Privacy Policy

Last Updated: 2/4/2024

Altitude 22 (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.altitude22maine.com/ (the “Website”), select stay dates, sign up for communications, or complete a booking through our Website and third-party booking platforms.

By accessing or using the Website, you agree to this Privacy Policy. If you do not agree, please do not use the Website.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Newsletter or SMS opt-in information

1.2 Information Collected Automatically

When you visit our Website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Time spent on the Website
  • Referring URLs

2. How We Collect Information

We collect information when you:

  • Select dates
  • Complete a booking through our booking platform
  • Sign up for email or SMS communications
  • Interact with our Website
  • Communicate with us electronically

Automatic information is collected through cookies and similar tracking technologies.

3. How We Use Your Information

We may use your information to:

  • Send newsletters or promotional content (if you opt in)
  • Improve Website performance and user experience
  • Analyze traffic and marketing effectiveness
  • Comply with legal obligations

4. Booking & Payments

Guests may select available dates through our Website. All bookings and payments are processed exclusively by Hospitable and its integrated payment processors.

We do not collect, store, or process payment information, including credit card numbers. All payment data is handled securely by Hospitable in accordance with their own privacy and security practices.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to understand how visitors interact with our Website and to improve performance and marketing efforts.

These technologies may include:

You may control or disable cookies through your browser settings.

6. Third-Party Services & Data Sharing

We do not sell, rent, or lease your personal information.

We may share information with:

  • Hospitable and related booking service providers
  • Email and SMS communication platforms
  • Analytics and marketing service providers
  • Legal authorities when required by law
  • A successor entity in the event of a business transfer, sale, or reorganization

7. Email & SMS Communications

7.1 Email Communications

If you opt in to receive emails from us, we may send:

  • Booking-related communications
  • Updates and announcements
  • Promotional or marketing emails

You may unsubscribe at any time using the link included in our emails.

7.2 SMS Communications

If you opt in to receive SMS messages, you agree to receive recurring text messages related to bookings, updates, or promotions.

Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of booking.

You may opt out at any time by replying STOP to any message.

8. Children’s Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18.

If we become aware that we have collected personal information from a minor without appropriate consent, we will delete that information. If you believe we may have collected information from a minor, please contact us at yash@altitude22maine.com.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

You may request deletion of your personal data at any time by contacting yash@altitude22maine.com.

10. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction or deletion
  • Opt out of marketing communications
  • Withdraw consent where applicable

Requests may be submitted to yash@altitude22maine.com

12. International Users & GDPR

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, erase, restrict, or object to processing of your personal data, and the right to data portability.

You also have the right to lodge a complaint with a supervisory authority.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Information

If you have questions about this Privacy Policy, please contact us:

Email: yash@altitude22maine.com

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